Toyota Recall Information

For over 50 years, Bill Kidd's commitment to our customers' safety and complete satisfaction has always been our first priority. Now, with Toyota's recent recall campaigns, we want to assure and reconfirm to you that your safety and well being continue to be our primary concern. We, our family members, and cloest friends drive Toyota vehicles every day and will continue to do so confidently. We remain firm in the belief that Toyota builds some of the safest and highest quality vehicles in the world.

Our Mission Statement has never changed:

- Gain and retain satisfied customers
- Meet or exceed customer expectations
- Always be truthful and thoughtful with our customers and fellow employees.

Our Service Department is prepared and eager to handle your situation efficiently.  Our technicians have been factory trained to implement the upgrades properly.  Please click the button below to schedule an appointment, or email our Service Deparment at serviceemail@billkidds.com with any questions.  To check if your specific Toyota is involved in any of the recalls, please email us with your VIN number and we will respond as quickly as possible.  

Bill Kidd's continues to support Toyota as they develop and rigorously test the fixes to the recalls. Their acknowledgment of these issues, and their dedication to quickly and correctly repair them, are industry leading. We thank you, our loyal customers, for your patience and understanding through this process.  Together, we'll continue to Move Forward.

The current three recalls are as follows:

 

                                          Floor Mat Entrapment VIDEO 

This recall involves the potential for an unsecured or incompatible driver's floor mat to interfere with the accelerator pedal and cause it to get stuck.  The shape of the pedal will be reconfigured, and on the Camry and Avalon, the floor's carpet will also be modified.  Click HERE to see the models involved.

                                          Pedal Assembly VIDEO

This recall involves the possibility that certain accelerator mechanisms may stick in a partially depressed position. A steel reinforced plate will be installed into the pedal assembly, eliminating potential excess friction that can cause sticking. Click HERE to see the models involved.

                                                         Prius Brake System VIDEO

This recall involves the potential inconsistent feel with the ABS when the 2010 Prius is driven over rough or slick surfaces. A software update will be applied to adjust the overall sensitivity of the ABS system. Click HERE to read the details.

 

                                            Click below for complete information on the recall campaign

                                                           

 

Articles of Interest:

- A letter by Akio Toyoda,  The Washington Post

- "Toyota Recalls Put Into Context",  Edmunds.com

- "Toyota Brand Coming Back in Latest Surveys", The Detroit Bureau

- "Don't Count out Toyota",  MSN Autos

- "The Real Scandal Behind the Toyota Recall",  Business Week

- "Toyota's Lost Its Quality Edge?  Not so fast!", Business Week